Evaluarea generală a angajatorului
EXEMPTEC CONSULTING & SERVICES S.R.L.
Municipiul Cluj-Napoca, Calea DOROBANŢILOR, Nr. 14-16, Etaj 2, Apartament 68
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Arhivă ( 10 )
IT Support Specialist with German
expirat: 25.08.2023
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Provide technical support for software and equipment used in Car Services
- Use troubleshooting techniques and tools to identify defects spotted by the client and provide coherent explanations over the phone
- Get in direct contact with customers (usually by phone) and provide technical support to solve identified problems
- Effective communication with the client to have a clear understanding of their issues
- Take responsibility for customer satisfaction
- Continuous monitoring of technical problems to ensure accurate resolution
- Using all available knowledge, tools, and any other resources to solve reported problems
- Forwarding calls to the technical teams if it is necessary to provide on-site technical support
- Using the ticketing system to process calls received by the client and escalate the situations where needed
Salariu confidențial
Anunțuri Arhivate
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1st Level Support mit Deutsch
expirat: 09.07.2023
Middle (2-5 ani), Entry (0-2 ani)
1000 - 1200 € net / luna
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Anunțuri Arhivate
Rollout Coordinator
expirat: 09.07.2023
Middle (2-5 ani)
Atribuțiile:
- Responsible for ensuring the contractual services are delivered within the agreed SLA and KPI (collaborate with the Delivery teams, operationally manage the onsite engineers, develop and implement service improvement plans)
- Accountable for contractual SLAs, ensuring delivery alignment with contractual and client business needs
- Planning and coordinating all logistical activities related to the product deliveries, including procurement, storage, and distribution of goods to customer branches
- Responsible for coordinating the steady state service delivery to multiple clients while promoting the continuous improvement of productivity, service quality and customer satisfaction
- Monitoring and ensuring timely delivery of thousands of products per month to various customer locations across Germany
- Collaborating closely with transport logistics providers to ensure smooth and efficient delivery of goods
- Will be the first point of contact for the client and will build up strong relationships to improve client satisfaction (set up periodical meetings to identify the client’s challenges and needs, present the Billing and SLA reports, assess the contract for value plus opportunities)
- Planning and deploying approximately 20 teams for on-site installation, maintenance, and commissioning of goods
- Monitoring deployment teams to ensure all tasks are performed correctly and effectively
- Identifying potential issues or bottlenecks and developing solution strategies to minimize delays or interruptions
- Communicating and coordinating with customers to ensure their requirements are met and ensure high customer satisfaction
- Maintain the necessary documentation of process on customers’ contracts
1200 - 1400 € net / luna
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IT Specialist (ABAP)
expirat: 19.05.2023
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Implementation of cash register solutions for Customer Checkout (CCO) from SAP customers (this includes both the implementation of the cash register system, as well as the integration with SAP systems). In addition, the focus will also be on further SD development for customers as well as innovative internal projects
- Design and customization of SAP Material/Article Master Data in S/4, SAP MDM as well as trade calculation for purchase items and stock items
- Error analysis and correction in 3rd level support area are part of the tasks, although they represent only a small part of the daily work
- Perform and check the necessary documentation for various completed tasks
- The tasks include leading projects, subprojects, or participating within a team (depending on the consultant's experience)
- Responsibilities also include coordinating teams, prioritizing tasks, and supporting key customer users
1200 - 1500 € net / luna
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1st Level Support mit Deutsch
expirat: 12.05.2023
Middle (2-5 ani), Entry (0-2 ani)
1000 - 1200 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
1st Level Support mit Deutsch
expirat: 07.04.2023
Middle (2-5 ani), Entry (0-2 ani)
1000 - 1200 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Software Packager with German
expirat: 15.03.2023
Middle (2-5 ani)
Atribuțiile:
- Creating security software packages for virtual environments and Windows clients
- Creating Windows installer packages using specific packaging tools (Installshield, Orca) and customizing them
- Creating standard documentation for the created package
- Using standard vb scripts in order to customize or manipulate the application's behavior according to the client's requirements
- Determining the application's compatibility with the latest Operating Systems using specific tools and procedures
- Remediate applications or packages to assure their compatibility with the latest Operating Systems
- Investigating various packaging issues that may occur and providing solutions for fixing these issues
- Testing basic package functionality
1500 - 1800 € net / luna
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Delivery Manager with German
expirat: 03.03.2023
Middle (2-5 ani)
Atribuțiile:
- Perform quality control throughout the development process to maintain the client expectations
- Adjust and update project schedules, track timelines as well created goals as project needs or funding change
- Create short, mid and long-term plans, in a way that allows them to be accomplished on time and in a cost-effective manor
- Make effective decisions to ensure project progression
- Keeping contact for team members to ensure group synergy and intervene in situation where said members have differing opinions
- Communicate with directors and team leaders to keep the project aligned with their goals
- Approve vacation planning for team members in a way that does not impede service delivery performance
- Keep and maintain a constant check on employee performance/progression to identify and implement any possible changes that can help improve client satisfaction
- Analyze the legislative, financial, technological, and social opportunities and requests within the company's business environment
- Identify and attract the necessary resources for the implementation of new business ideas
- Represent the organization by maintaining a good and transparent relationship with company clients
- Develop positive relations with the company's staff to motivate and increase the degree of involvement in the company
- Handle and resolve conflictual situations arising within company staff members
- Organize team building events and social activities for the purpose improving team collaboration and staff loyalty
1500 - 1800 € net / luna
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1st Level Support mit Deutsch
expirat: 04.02.2023
Middle (2-5 ani), Entry (0-2 ani)
1000 - 1200 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Service Desk Support Specialist with German
expirat: 24.12.2022
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Unlocking and resetting passwords in different systems
- Forwarding of HR personnel requests
- Will have to answer to customer inquiries
- Invoice clarification in accounts payable applications
- Forwarding of technical problems to facility management
- Ticket system process and forward open cases
800 - 1100 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
