Evaluarea generală a angajatorului
MOOD MEDIA ROMANIA S.R.L.
Bucureşti Sectorul 2, Str. GEORGE CONSTANTINESCU, Nr. 3, INTRAREA A SI D, PARTER SI ET.3
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Utilizator: Administrator
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Recrutări conduse de firmă:
Toate (393)
Active ( 4 )
Arhivă ( 389 )
Client Support Representative with French
3 Strada George Constantinescu, București
Valabil pana la: 30.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Content Scheduling Specialist US Shifts
3 Strada George Constantinescu, București
Valabil pana la: 30.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Administration Specialist with Dutch (English)
București
Valabil pana la: 26.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Admin and Payroll Specialist
București
Valabil pana la: 12.05.2024
Middle (2-5 ani), Senior (5-10 ani)
IT System Administrator
3 Strada George Constantinescu, București
expirat: 09.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Dispatch Coordinator with English (for UK)
3 Strada George Constantinescu, București
expirat: 04.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Content Scheduling Specialist US Shifts
3 Strada George Constantinescu, București
expirat: 27.04.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with Dutch (English)
București
expirat: 10.04.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Dispatch Coordinator with English (for UK)
3 Strada George Constantinescu, București
expirat: 27.03.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
SCHEDULING SPECIALIST
3 Strada George Constantinescu, București
expirat: 27.03.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with English US
3 Strada George Constantinescu, București
expirat: 27.03.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with Dutch (English)
București
expirat: 06.03.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Software Engineer
București
expirat: 29.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
Develop and maintain UI/API code.
Participate in Sprint plannings and everything related to the SCRUM process.
Help the business define requirements and shape up features.
Actively participate in technical discussions about architecture and implementation for both short term (sprint) and long term (technical roadmap).
Support the product development team in implementing customer requirements.
Get involved in code reviews and miscellaneous SDLC improvements.
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with NL/DE/FR/EN
București
expirat: 25.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
3 rd Party Dispatch Admin US Shifts
București
expirat: 24.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Content Specialist US Shifts
3 Strada George Constantinescu, București
expirat: 17.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
HR Manager
3 Strada George Constantinescu, București
expirat: 11.02.2024
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with English US
3 Strada George Constantinescu, București
expirat: 11.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior HR Generalist
3 Strada George Constantinescu, București
expirat: 11.02.2024
Middle (2-5 ani)
Atribuțiile:
- Coordination of personnel administration activities;
- Drafting of employment documents: onboarding, contractual changes, offboarding;
- Issue documents, copies, warnings, etc. at the request of employees;
- Register applications, decisions, and contracts in the internal register
- Communicates employment contracts, contractual changes in the employee register
- Records in the internal employee administration system the flow of contractual documents between the company and the employee
- Provides support to department or team managers on personnel situations: timesheets, leave, salary statements, etc
- Serve as HR point of contact for employees with concerns, questions or complaints regarding company policies and/or other ad hoc issues
- Consult with managers regarding their challenges with specific employees;
- Develops and implements new hire orientation and employee recognition programs
- Ensure that all employment policies follow current laws and regulation; propose/implement and deploy internal policies and regulations update;
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale;
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training or other internal specific programs
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Manage employee specific HR internal communications;
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Cash Applications Specialist US Shifts
București
expirat: 08.02.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Credit Control Specialist with German
București
expirat: 19.01.2024
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with NL/DE/FR/EN
București
expirat: 19.01.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
SCHEDULING SPECIALIST
3 Strada George Constantinescu, București
expirat: 14.01.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Cash Applications Specialist US Shifts
București
expirat: 06.01.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Accounts Payable Team Lead US Shifts
București
expirat: 05.01.2024
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
- Leads and coordinates accurate and efficient processing of all invoices
- Ensures timely input of all invoices into Oracle within 5 business days of receipt
- Generate and submit payment requirements to management for approval
- Process and generate check, ACH and credit card payments
- Research and resolve discrepancies with vendor setup
- Coordinates 1099 tax reporting and escheatment processes
- Assists Affiliate Services with monthly IA rebate processing
- Prepare analysis and reports summarizing AP staff invoice entry and work-related functions
- Work as liaison with travel and credit card providers and provide reporting to Senior Management
- Supervise staff and monitor performance, time reporting and provide disciplinary actions when deemed necessary
- Train and coach AP staff on processes, controls and related efficiencies
- Assist in projects as assigned by department management to maintain data integrity
- Identify and immediately report to the Director any existing or potential issues that may affect our relationship with our clients, whether internal or external
- Work with the Director on special projects requiring detailed activity analysis
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
3 rd Party Dispatch Admin US Shifts
București
expirat: 28.12.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with NL/DE/FR/EN
București
expirat: 15.12.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Order to Cash Specialist with Dutch (English)
București
expirat: 15.12.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Software Project Manager
București
expirat: 06.12.2023
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Project Manage Software Development Projects in the Sensorial Marketing Industry (Sounds, Visuals, Scents).
Wear many hats: Business Analyst who writes clear requirements, Project Manager wo plans inside out, PMO who supports management tasks, Scrum Master who facilitates ceremonies.
Integrate Scope, Schedule, and Resources (People, Infra, etc), with respect to stakeholders' needs (clients, executives, and software engineers).
Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
Assembling and leading the project team.
Participating and supervising each stage of the project.
Ensuring each project stays on schedule and adheres to the deadlines.
Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
Tracking milestones, deliverables, and change requests.
Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
Delivering completed software products to clients and performing regular checks on the products' performance.
Coordinate teams of up to 10 people in all roles, as servant leader, rather than direct manager.
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Software Engineer
București
expirat: 06.12.2023
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Develop and maintain UI/API code.
Participate in Sprint plannings and everything related to the SCRUM process.
Help the business define requirements and shape up features.
Actively participate in technical discussions about architecture and implementation for both short term (sprint) and long term (technical roadmap).
Support the product development team in implementing customer requirements.
Get involved in code reviews and miscellaneous SDLC improvements.
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Order to Cash Specialist with Dutch (English)
București
expirat: 24.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
IT Systems Administrator
3 Strada George Constantinescu, București
expirat: 22.11.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
SCHEDULING SPECIALIST
3 Strada George Constantinescu, București
expirat: 22.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with NL/DE/FR/EN
București
expirat: 12.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior HR Generalist
3 Strada George Constantinescu, București
expirat: 26.10.2023
Senior (5-10 ani)
Atribuțiile:
- Coordination of personnel administration activities;
- Drafting of employment documents: onboarding, contractual changes, offboarding;
- Issue documents, copies, warnings, etc. at the request of employees;
- Register applications, decisions, and contracts in the internal register
- Communicates employment contracts, contractual changes in the employee register
- Records in the internal employee administration system the flow of contractual documents between the company and the employee
- Provides support to department or team managers on personnel situations: timesheets, leave, salary statements, etc
- Serve as HR point of contact for employees with concerns, questions or complaints regarding company policies and/or other ad hoc issues
- Consult with managers regarding their challenges with specific employees;
- Develops and implements new hire orientation and employee recognition programs
- Ensure that all employment policies follow current laws and regulation; propose/implement and deploy internal policies and regulations update;
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale;
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training or other internal specific programs
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Manage employee specific HR internal communications;
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
IT Systems Administrator
3 Strada George Constantinescu, București
expirat: 22.10.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Software Engineer
3 Strada George Constantinescu, București
expirat: 20.10.2023
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Develop and maintain UI/API code.
Participate in Sprint planning and everything related to the SCRUM process.
Help the business define requirements and shape up features.
Actively participate in technical discussions about architecture and implementation for both short term (sprint) and long term (technical roadmap).
Support the product development team in implementing customer requirements.
Get involved in code reviews and miscellaneous SDLC improvements.
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative English US Shifts
3 Strada George Constantinescu, București
expirat: 13.10.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist FR/DE/NL (English)
București
expirat: 13.10.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with NL/DE/FR/EN
București
expirat: 13.10.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative English US Shifts
3 Strada George Constantinescu, București
expirat: 13.08.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Specialist
București
expirat: 27.07.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist FR/DE/NL (English)
București
expirat: 26.07.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Real Time Analyst (RTA - Workforce Management)
București
expirat: 22.07.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with Dutch
București
expirat: 14.07.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Admin and Payroll Specialist
București
expirat: 14.07.2023
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Credit Control Agent with German
București
expirat: 14.07.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with EN/DE/ FR/ NL
București
expirat: 14.07.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Cash Applications Specialist US Shifts
București
expirat: 29.06.2023
Middle (2-5 ani)
Atribuțiile:
- Apply daily cash receipts as received
- Research and reconcile payments as needed; work with credit team on non-standard accounts
- Manage the secured email box which will include processing payments and setting up autopay
- Daily balancing and posting
- Research unapplied cash receipts; process refunds, contractual buyouts, deposits and recoveries of write offs through the system
- Initiate credits/write-offs/adjustments based upon review of A/R and account history
- Review each request for accuracy and approval
- Process adjustments in a timely manner
- Research unidentifiable payments to ensure proper application
- Please note that this position requires you to work with US clients during US time
- Hours worked: 3:30 EEST – 12 midnight EEST
- Other duties as required
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Specialist
București
expirat: 24.06.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French/ English
București
expirat: 24.06.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Order Entry Specialist - Day Shifts
București
expirat: 22.06.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
HR Administrator Temporary Work
București
expirat: 17.06.2023
Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Admin and Payroll Specialist
București
expirat: 04.06.2023
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French/ English
București
expirat: 14.05.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Specialist
București
expirat: 14.05.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
EU Level 2 Support
București
expirat: 14.05.2023
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Cash Applications Specialist US Shifts
București
expirat: 14.05.2023
Middle (2-5 ani)
Atribuțiile:
- Apply daily cash receipts as received
- Research and reconcile payments as needed; work with credit team on non-standard accounts
- Manage the secured email box which will include processing payments and setting up autopay
- Daily balancing and posting
- Research unapplied cash receipts; process refunds, contractual buyouts, deposits and recoveries of write offs through the system
- Initiate credits/write-offs/adjustments based upon review of A/R and account history
- Review each request for accuracy and approval
- Process adjustments in a timely manner
- Research unidentifiable payments to ensure proper application
- Please note that this position requires you to work with US clients during US time
- Hours worked: 3:30 EEST – 12 midnight EEST
- Other duties as required
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with EN/DE/ FR/ NL
București
expirat: 14.05.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
EU Level 2 Support
București
expirat: 27.04.2023
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Specialist
București
expirat: 01.04.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French/ English
București
expirat: 01.04.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with EN/DE/ FR/ NL
București
expirat: 01.04.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French
București
expirat: 25.02.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Service Dispatch Coordinator - US Shifts
București
expirat: 25.02.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with FR/ GE/ NL/ EN
București
expirat: 25.02.2023
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Create and maintain customer cards with their physical and financial details
- Create contracts, amend existing contracts, perform quality check on contracts before activation
- Create quotes, orders and return orders with relevant equipment/labour/services
- Establish deposit and autopay requirements
- Perform timely execution of month end closing activities
- Evaluate and participate in updating AR Admin processes and procedures
- Meet department-standard metrics while maintaining high quality performance
- Work in cooperation with AR, Finance, Sales, Operations and other departments to ensure a quality customer experience
- Cancelling contracts and creating the framework to ensure full service termination
- Resolve customer disputes, determine root cause and work with the customer or internal business
- owner to resolve the issue that is preventing payment
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with DE/ FR/ NL
București
expirat: 25.02.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with DE/ FR/ NL
București
expirat: 25.02.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with DE/ FR/ NL
București
expirat: 25.02.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with DE/ FR/ NL
București
expirat: 25.02.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Service Dispatch Coordinator - US Shifts
București
expirat: 15.01.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French
București
expirat: 15.01.2023
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with FR/ GE/ NL/ EN
București
expirat: 15.01.2023
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Create and maintain customer cards with their physical and financial details
- Create contracts, amend existing contracts, perform quality check on contracts before activation
- Create quotes, orders and return orders with relevant equipment/labour/services
- Establish deposit and autopay requirements
- Perform timely execution of month end closing activities
- Evaluate and participate in updating AR Admin processes and procedures
- Meet department-standard metrics while maintaining high quality performance
- Work in cooperation with AR, Finance, Sales, Operations and other departments to ensure a quality customer experience
- Cancelling contracts and creating the framework to ensure full service termination
- Resolve customer disputes, determine root cause and work with the customer or internal business
- owner to resolve the issue that is preventing payment
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with DE/ FR/ NL
București
expirat: 15.01.2023
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Specialist for the Romanian Market
București
expirat: 01.12.2022
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Service Dispatch Coordinator - US Shifts
București
expirat: 01.12.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
EU Level 2 Support
București
expirat: 01.12.2022
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with FR/ GE/ NL/ EN
București
expirat: 01.12.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Create and maintain customer cards with their physical and financial details
- Create contracts, amend existing contracts, perform quality check on contracts before activation
- Create quotes, orders and return orders with relevant equipment/labour/services
- Establish deposit and autopay requirements
- Perform timely execution of month end closing activities
- Evaluate and participate in updating AR Admin processes and procedures
- Meet department-standard metrics while maintaining high quality performance
- Work in cooperation with AR, Finance, Sales, Operations and other departments to ensure a quality customer experience
- Cancelling contracts and creating the framework to ensure full service termination
- Resolve customer disputes, determine root cause and work with the customer or internal business
- owner to resolve the issue that is preventing payment
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Agent - Messaging
București
expirat: 01.12.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Audio & video content ingestion, scheduling and publishing, across multiple platforms
- Verifies that information provided on scheduling briefings is complete and accurate
- Deal with day to day planning and scheduling enquiries
- Ensure quality control of audio and video content to match with the company’s technology
- Make sure content scheduling is delivered on time, with high quality
- Maintain detailed records of what/when was uploaded
- Provide assistance to operational & support teams in order to support additions and modifications of content scheduling
- Communicate status and missing information
- Track data related to content programing
- Attend meetings, take detailed notes and follow up with next steps as needed
- Product update testing
- Support the Supervisor & Manager in reporting as necessary
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French
București
expirat: 01.12.2022
Entry (0-2 ani), Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with German
București
expirat: 01.12.2022
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Anunțuri Arhivate
Anunțuri Arhivate
Senior Credit Control Agent with German
București
expirat: 09.11.2022
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Anunțuri Arhivate
Anunțuri Arhivate
Client Specialist for the Romanian Market
București
expirat: 28.10.2022
Entry (0-2 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French
București
expirat: 21.10.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Agent - Messaging
București
expirat: 21.10.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Audio & video content ingestion, scheduling and publishing, across multiple platforms
- Verifies that information provided on scheduling briefings is complete and accurate
- Deal with day to day planning and scheduling enquiries
- Ensure quality control of audio and video content to match with the company’s technology
- Make sure content scheduling is delivered on time, with high quality
- Maintain detailed records of what/when was uploaded
- Provide assistance to operational & support teams in order to support additions and modifications of content scheduling
- Communicate status and missing information
- Track data related to content programing
- Attend meetings, take detailed notes and follow up with next steps as needed
- Product update testing
- Support the Supervisor & Manager in reporting as necessary
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative English US Shifts
3 Strada George Constantinescu, București
expirat: 20.10.2022
Entry (0-2 ani), Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
EU Level 2 Support
București
expirat: 20.10.2022
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Administration Specialist with FR/ GE/ NL/ EN
București
expirat: 19.10.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Create and maintain customer cards with their physical and financial details
- Create contracts, amend existing contracts, perform quality check on contracts before activation
- Create quotes, orders and return orders with relevant equipment/labour/services
- Establish deposit and autopay requirements
- Perform timely execution of month end closing activities
- Evaluate and participate in updating AR Admin processes and procedures
- Meet department-standard metrics while maintaining high quality performance
- Work in cooperation with AR, Finance, Sales, Operations and other departments to ensure a quality customer experience
- Cancelling contracts and creating the framework to ensure full service termination
- Resolve customer disputes, determine root cause and work with the customer or internal business
- owner to resolve the issue that is preventing payment
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Agent with English-Day Shifts
București
expirat: 06.10.2022
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Agent - Messaging
București
expirat: 07.09.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Audio & video content ingestion, scheduling and publishing, across multiple platforms
- Verifies that information provided on scheduling briefings is complete and accurate
- Deal with day to day planning and scheduling enquiries
- Ensure quality control of audio and video content to match with the company’s technology
- Make sure content scheduling is delivered on time, with high quality
- Maintain detailed records of what/when was uploaded
- Provide assistance to operational & support teams in order to support additions and modifications of content scheduling
- Communicate status and missing information
- Track data related to content programing
- Attend meetings, take detailed notes and follow up with next steps as needed
- Product update testing
- Support the Supervisor & Manager in reporting as necessary
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
EU Level 2 Support
București
expirat: 02.09.2022
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Agent with English-Day Shifts
București
expirat: 02.09.2022
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Client Support Representative with French
București
expirat: 02.09.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Data Entry Agent
București
expirat: 12.08.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
IT General Support
București
expirat: 03.08.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Senior QA Automation Engineer
expirat: 03.08.2022
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Dispute Specialist with German
București
expirat: 03.08.2022
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Service Dispatch Coordinator - US Shifts
București
expirat: 29.07.2022
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Credit Control Agent FR/DE/NL/EN
București
expirat: 28.07.2022
Middle (2-5 ani)
Atribuțiile:
- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
- Review aging report (portfolio) and decipher plan of action
- Maintain accounts receivable past due balances at or below an acceptable level communicated by the direct manager and in alignment with defined targets
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Daily availability to respond to customer calls and to call customers to collect as per defined targets
- Reporting on account aging to the Credit Control Supervisor
- Capture customer disputes and follow up until resolution, negotiate repayment plans, and perform detailed account reconciliations as requested (ad hoc or monthly, quarterly, yearly)
- Troubleshoot and solve customers’ issues
- Root cause analysis performed on issues and solutions proposed to avoid it in the future
- Ensure accurate and effective communications with customers and internal departments and colleagues
- Refer delinquent accounts to third-party collections
- Act and deliver against the cross back up planning communicated by the direct manager and ensure proper knowledge on defined activities in scope
- Document day to day activities (standard and non-standard) in working procedures and maintain the documentation up to date constantly
- Submit improvement ideas and provide all necessary support for their implementation
- Deliver against daily tasks and responsibilities in deadline and following the given instructions
- Collaborate with internal/external team members to achieve the highest levels of efficiency and automation
- Ensure compliance with departmental procedures and policies, and recommend efficient procedures to accomplish departmental goals
- Contribute to writing of procedures
- Ensure data confidentiality, in accordance with internal procedures;
- Active participation in one-on-ones and team meeting
- Participating in performance management process and integrating received feedback on performance in future actions
- Brings to the knowledge of the direct manager any behavior that does not comply with the internal procedures
- Displays an ethical, decent, honest and correct behavior among colleagues and in relation to other partners in the organization;
- Respects and promotes the company's image and code of conduct, internal regulations and procedures
- Other duties as defined by management
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Scheduling Agent - Messaging
București
expirat: 24.07.2022
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Audio & video content ingestion, scheduling and publishing, across multiple platforms
- Verifies that information provided on scheduling briefings is complete and accurate
- Deal with day to day planning and scheduling enquiries
- Ensure quality control of audio and video content to match with the company’s technology
- Make sure content scheduling is delivered on time, with high quality
- Maintain detailed records of what/when was uploaded
- Provide assistance to operational & support teams in order to support additions and modifications of content scheduling
- Communicate status and missing information
- Track data related to content programing
- Attend meetings, take detailed notes and follow up with next steps as needed
- Product update testing
- Support the Supervisor & Manager in reporting as necessary
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
