Evaluarea generală a angajatorului
MEGGHA TECHNOLOGIES S.R.L.
Municipiul Cluj-Napoca, Str. HENRI BARBUSSE, Nr. 44-46, Spațiu birouri 4, Etaj 4/Corp I, Scara I, Cluj Business Campus (înscris în C.F. nr. 324078-C1-U7 Cluj-Napoca, unitatea indiciduală nr, cad. 324078-C1-U7)
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Utilizator: Administrator
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Arhivă ( 2 )
Inside Sales Administrator
Cluj-Napoca,
expirat: 13.11.2022
Middle (2-5 ani), Entry (0-2 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Tehnician Service Desk
Cluj-Napoca,
expirat: 09.11.2022
Entry (0-2 ani)
Atribuțiile:
- To act as the first and primary contact point for customers;
- To categorise and prioritise customer incidents and requests;
- To resolve incidents and requests effectively, or to escalate to technical teams for resolution where required;
- To accurately log incidents and requests, maintain call notes and keep customers informed at all the time;
- To identify opportunities to offer new services to customers and to raise these with Vohkus Sales quickly and effectively;
- To manage third-party suppliers to ensure that they observe their SLAs to deliver services to Vohkus customers;
- To contribute towards team and services Knowledge Bases and training plans to continually develop new capabilities within the Service Desk team;
- Taking personal ownership of task completion and delivering to required timescales;
- Provide desk-side support for Vohkus staff Visit the UK or other locations from time to time to provide on-site services or to attend Vohkus events;
- Work program: 24/7 cover with 8 hour shifts
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
